Thursday, July 19, 2012

Way to go, Valley Hi Toyota team!

I drove to Valley-Hi Toyota with the desire to purchase, but with the mindset of walking-out of a deal if it sounded bad. I must admit that I was skeptical at first given that I was driving from Chino and didn't know whether this would be my last stop. I had already visited about three other Toyota dealers in the region and contacted a few others via email/ phone, so I would not have been afraid of walking out of a fourth dealer. Thankfully, the crew handling my requests was great. Beginning with Edgar via internet (quickly responding with a good starting price), then Mike quickly greeting me upon arrival, showing me the cars, and helping me with the paperwork, E-Z with negotiating the price (which was great because it was quick, hassle-free, and reasonable), then Albert giving his final blessing, and Ramiro who took care of the registration/ finance, and then back to Mike who prepared my first vehicle for delivery and went over of all the cool features of the vehicle, plus Nathan who also who helped prepare the second vehicle on my second trip to the dealer. This team certainly made my trip to the High Desert worthwhile. Special shout-out to Mike that provided an excellent Q&A opportunity whenever I had to wait for documents to be processed and verified and was always on top of things offering beverages and seating when appropriate and even explaining what was going on while we waited. Would I do it again? Yeah! -Alex H. @ OneStopNET

Google_plus_logo

No comments:

Post a Comment