"I would like to commend one of your service reps, whose name tag said he was "Jon" because today in the morning I brought my 2012 Toyota Sienna with a self induced problem, which I had caused by removing the floor mats and was unable to re-install them. Jon helped me out right there at the service door and helped me out by figuring how the should be put back in in a very friendly and knowledgable way, for which I am very thankful." -J.G.
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